
Do not change any settings unless otherwise told to do so. This will put the above script inside OTL
Place the mouse pointer inside the box, right click and click Paste. Make sure that Use Safe List is checked under Extra Registry. Check the boxes beside LOP Check and Purity Check. Make sure the Output box at the top is set to Standard Output. If you have a 64bit Windows, click the box beside Include 64bit Scans at the top of the console. Click the box beside Scan All Users at the top of the console. You will see a console like the one below:. Make sure all other windows are closed.
Vista / 7 Users: Right click on the icon and click Run as Administrator). XP users: Double click on the OTL icon. Highlight everything inside the quote box, (except the word Quote), right click the mouse and click Copy. Please copy the text in the Quote box below, (Do Not copy the word Quote), and paste it in the box in OTL. Please download OTL (by OldTimer) (if you haven't already) from the link below and save it to your Desktop. Save it on your Desktop and post the content of this text file into your next reply. Button - select in the menu Text File (.txt). Then select the one log where it has found anything, do a double click on it. If you don't do so, you may make mistakes that could result in your System crashing by your own actions! That is counter productive and again, will only complicate finding and removing all Malware! Please don't run any other tools without consulting with me as this can complicate finding and removing all Malwareĭon't run any tools while I'm fixing your PC.
Please stay in contact with me until your problem is resolvedĪs Malware may not be totally removed in one session or in one day, please stay in contact with me until the problem is resolved. If you fix your PC by yourself, this can be very risky! If you don't follow the instructions your computer may crash. As this is done in our free time, please be patient especially if I don't answer every day! We need to search and analyse a lot of files. Removing Malware is usually very difficult. just ask me! Please stay in contact with me until the problem is fixed. Don't be worried if you don't know what to do. In order to remove Malware from you Computer, you need to follow my instructions carefully. Malware (malicious software) is able to hide and so I may not be able to find it so easily. To remove Malware on a computer can be very complicated.
I'm in the ' Malware Staff Team' and will provide you with advice: If you booted into safe mode on your computer then print my instructions! My Name is Machiavelli and I will assist you with your problem. Hello and Welcome on board stephtrudeau ,